• Resolved mkraus

    (@mkraus)


    1) When someone tries to create a new listing & they have to log in for the first time. The ACADP login appears and they type in their name, username, password & email. After that, it takes them to another login to log in to the WordPress login.

    I need it to be just the ACADP login, not the WordPress login.

    2) I’ve typed in my locations but they do not appear either in the search area nor when someone tries to add their new listing.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author pluginsware

    (@pluginsware)

    Hi,

    1) When someone tries to create a new listing & they have to log in for the first time. The ACADP login appears and they type in their name, username, password & email. After that, it takes them to another login to log in to the WordPress login.

    – I believe you must be using a Third Party registration plugin or a plugin on your website must be doing this. So, this is a conflict.

    Find and disable the other plugin which does this. Just disable your plugins one by one to one to see which causes this issue.

    This is not a BUG / ISSUE by our plugin.

    2) I’ve typed in my locations but they do not appear either in the search area nor when someone tries to add their new listing.

    – Probably a configuration issue. You must have set an invalid “Base location” under the plugin settings. Change it to the default selection (Select a Location) and this must solve your problem.

    Also, kindly check the explanation of “Base Location” option in https://pluginsware.com/documentation/general-settings/

    If still, the issue remains, please share with me your site URL and admin access details to verify your settings.

    Thanks

    Thread Starter mkraus

    (@mkraus)

    I’m not sure what the conflict would be, any advice? Here is a total list of my plugins (minus the ACADP). To my knowledge these are pretty standard plugins with WordPress

    Akismet Anti-Spam

    AMP

    CoBlocks

    Code Snippets

    Gutenberg

    Jetpack by WordPress.com

    Layout Grid

    Page Optimize

    Thread Starter mkraus

    (@mkraus)

    FYI – the issue was on WordPress. I had to change the settings so I did not automatically sign in to my admin.

Viewing 3 replies - 1 through 3 (of 3 total)

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