• Resolved simonfeld

    (@simonfeld)


    Hi there!

    I upload alot of galleries and most our users are on mobile.

    However when they go to view their galleries the thumbnails load really quickly but the actual pictures when they click take a few minutes to load and they get stuck with the please wait icon and greyed out screen and give up.

    Loading on Mobile

    You can try for yourself at
    http://www.youreventuk.com/pics/greenwood-wedding/

    Can I have a suggestion to a solution or can we have an update for mobiles to speed things up.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor WD Support

    (@wdsupport)

    @simonfeld,

    Thanks for contacting us. Please go to Options>General Options>Preload images and set the number of images to smaller value. This will resolve the issue. Thanks.

    Thread Starter simonfeld

    (@simonfeld)

    Thanks for the reply, there is only the option for Preload to be off or on.. I’ve turned it off but still have slow load on mobiles.

    Thread Starter simonfeld

    (@simonfeld)

    BUMP… any help on this would be appreciated 🙂

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Loading On iPhone’ is closed to new replies.