live chat bug

  • Resolved anthony750

    (@anthony750)


    3 years, 11 months ago

    Hello,

    Since the last update and the deletion of the cache of our site, we do not have the chat online anymore.

    It is activated in the admin console, but not available on the site in frontend.

    Thank you in advance for your help,

    Sincerely

Viewing 1 replies (of 1 total)
  • Plugin Support mlamacchia

    (@mlamacchia)

    3 years, 11 months ago

    Hello,

    Since the last update, we are not adding the chat for logged-in WordPress admins, to reduce noise on your portal data.

    If you try to open your website in incognito mode, you will see the chat is available.

Viewing 1 replies (of 1 total)

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