• Resolved trevellfr

    (@trevellfr)


    Hi !

    I use your plugin in the free version since years and I’m very happy about it !
    I come here today because I don’t understand something. Indeed I creat a new expedtion area “Hongrie” and put some condition :

    So I go on my website with a private borwser and test :

    The probem is each the product weight is 1kg so 18€ for delivery.

    • This topic was modified 2 weeks, 4 days ago by Jan Dembowski.
    • This topic was modified 2 weeks, 4 days ago by trevellfr.
    • This topic was modified 2 weeks, 4 days ago by trevellfr.
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  • Plugin Author Alexandru Tapuleasa

    (@talextech)

    Hi,

    I’ve looked at your screenshots but honestly don’t have any ideas. For the cart where there’s only 1 puzzle, it charges 17€ as it should as it falls inside the first rate (0.1 -> 1), 18€ only starts from 1.1.

    But in the 2nd screen, where there are 2 puzzles it should be 34€ …not sure why it’s ending up with 42€ for shipping 🙁

    Do you have any other shipping related plugins? Maybe something else is adding and extra cost?

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