• Resolved theanastasia

    (@theanastasia)


    Hello there

    I tried this Lms on a server that has litespeed webserver and also tried on hosts with high ram and cpu with litespeed webserver. Unfortunately the lessons and quizzes do not load on all of them.

    First i thought the problem is from the vps services that i tried or the hosts. The supports of the servers and hosts said that Masteriyo uses ajax and reactjs and this is the main reason why it doesn’t load lessons and quizzes on hosts and vps’ which are on litespeed servers due to server caching.

    I don’t know what should i do now. Tired of trying many server vps and hosts. I really want to use Masteriyo

    • This topic was modified 3 months, 1 week ago by theanastasia.
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  • Plugin Support Amrit Kumar Shrestha

    (@shresthauzwal)

    Hi @theanastasia,

    Thank you for your understanding. You’re absolutely right, your conclusions are correct.

    To clarify further:

    LiteSpeed cache–based servers and most shared hosting plans are not recommended for Masteriyo. This is already clearly mentioned in our System recommendation guidelines.

    Masteriyo is built using React JS and AJAX, so it relies on dynamic, non-cacheable requests for lessons and quizzes.

    On many LiteSpeed or shared hosting environments, server-level caching cannot be fully controlled. This can cause lessons and quizzes to not load properly.

    That said, if your hosting provider allows full control over the server cache, you may still use the same hosting plan by:

    • Disabling LiteSpeed / server-level caching, and
    • Managing caching only through a WordPress cache plugin, where Masteriyo’s dynamic pages can be properly excluded.

    One recommended solution

    Please ask your hosting provider to fully disable LiteSpeed cache at the server level, then manage caching using a WordPress cache plugin (excluding Masteriyo pages). If this is not possible, the best option is a VPS with Nginx or Apache.

    We truly appreciate your patience and your strong interest in using Masteriyo. Your feedback helps us improve our documentation and recommendations for all users.

    Best Regards!

    Plugin Support Amrit Kumar Shrestha

    (@shresthauzwal)

    Hi @theanastasia ,

    Since we haven’t heard back from you, we’ll close this topic for now as we believe the information provided helps you clarify.
    If you still need any help or would like to share an update, please feel free to reopen the topic at any time. We’ll be glad to assist you. 😊

    Best regards,

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