• Resolved marracrafts

    (@marracrafts)


    Hello,

    Litespeed image optimization is inserting some unwanted details on the tooltip of the image thumbnail on the product page. Can you tell me how to remove those details and only keep the variation name? Thank you.

    here is a picture to understand more the situation: https://ibb.co/F603Cxf

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support qtwrk

    (@qtwrk)

    Hi,

    please provide the report number , you can get it in toolbox -> report -> click “send to LiteSpeed”

    Best regards,

    Thread Starter marracrafts

    (@marracrafts)

    Hello,

    Thanks for your response. I sent the report to Litespeed.

    Plugin Support qtwrk

    (@qtwrk)

    thanks, once you sent , it will generate you a 8-capital-letter string , please pass me that string , I will need it to locate your report.

    Thread Starter marracrafts

    (@marracrafts)

    Yes this is the code: NCQJDHCZ

    Plugin Support qtwrk

    (@qtwrk)

    well , I don’t really see any option that could cause this

    could you please try export your current setting , then turn off all the options you have enabled in Page Optimziation , save and purge all , see how it goes ?

    Thread Starter marracrafts

    (@marracrafts)

    it was a theme issue and they fixed it in update. That has nothing to do with your plugin. Thank you so much!

Viewing 6 replies - 1 through 6 (of 6 total)

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