Plugin Author
Steven
(@shazahm1hotmailcom)
I cannot tell for certain, but you might have installed a really old version of the Form add-on. What version is it?
Plugin Author
Steven
(@shazahm1hotmailcom)
Version 1.0.2 is from Feb 2013, the current version is 3.1. Version 1.0.2 is not compatible with recent versions of WordPress. You’ll need to update the Form add-on.
Hi Steven,
Thanks for your help.
Do I just buy the latest form plugin ?
Or will some of the other plugins included in my old extension pro pack no longer work correctly and also need updating?
If I decide to update my extension pro pack , do I buy that , or just purchase a new license key?
Plugin Author
Steven
(@shazahm1hotmailcom)
RE: Do I just buy the latest form plugin ?
You can log into your account, renew the license, and then download the latest version to install.
RE: will some of the other plugins included in my old extension pro pack no longer work correctly and also need updating?
Yes, this is possible.
RE: If I decide to update my extension pro pack , do I buy that , or just purchase a new license key?
I recommend renewing the current Extension bundle as you receive a renewal discount.
If you need further help with this, it is best to log in to your account and open a support ticket. Here’s the link:
If you can not remember your login details, try the forgot the password link. You can contact us through our contact form if that does not work. Here’s the link:
I hope this helps; please let me know.