• Resolved ItBuild Web

    (@itbuildweb)


    Hello,

    In the current version of the plugin, there have an issue on preview image cropping and shows full image what uploaded but there have backend settings to define image width and height but it doesn’t works on frontend. Please fix asap. Thanks

Viewing 4 replies - 1 through 4 (of 4 total)
  • Please give us a screenshot of the back-end settings option and your website link.

    Thread Starter ItBuild Web

    (@itbuildweb)

    Please check the screenshot of the back end settings and the grid view template of the plugin.

    https://prnt.sc/r4fc3s

    https://prnt.sc/r4fl7p

    In the template, the plugin gets a full URL of an image uploaded to the preview image field not based on size.

    Are there possibilities to edit grid or list templates through the child theme?

    Thanks

    Thread Starter ItBuild Web

    (@itbuildweb)

    I have checked with codes, it works like based on the defined ratio ( width and height ) in backend settings, it’s showing the same proportion size of an image from the full-size image instead of cropping to the defined size.

    So, loading full image for each listing in Grid view takes more time to page load as we have large listings to show.

    Is there any other option to change this full image to cropped image size one ?

    Thanks

    Hi,
    It’s nice to see that you already figured out our current mechanism of preview image sizing. We did that because we got a lot of request from users who wanted to show preview in exact proportion of a image without cropping it.

    Since user experience is important to us, we listen to users and try to do our best to ensure user satisfaction.

    Currently, there is no way to use cropped size of a preview image, but we are working on it, and hope you will get your expected mechanism in next update.

Viewing 4 replies - 1 through 4 (of 4 total)

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