list of (other) plugin conflicts?

  • Resolved ranflyer

    (@ranflyer)


    4 years, 5 months ago

    QQ: is there a page or post listing the current list of known other plugins that CleanTalk has conflicts with? (i have a blog with 20+ plugins and one of them seems to not want to play nice with CleanTalk and dread trying to troubleshoot which one doesn’t get it.) ideas on fastest way to isolate? here’s what i’m looking at (not my blog, just trying to help a blogger):
    WPMU DEV Dashboard
4.11.6

    Smush Pro
    3.9.4

    Hummingbird Pro
    3.2.1

    Akismet Anti-Spam
    4.2.1

    Bloom
    1.3.12

    BoardingPack
    1.1.6

    Classic Editor
    1.6.2

    Contact Form 7
    5.5.3

    Customizer Export/Import
    0.9.2

    Easy Table of Contents
    2.0.17

    Easy Theme and Plugin
    2.0.2

    Edit Flow
    0.9.6

    Enable jQuery Migrate
    1.3.0

    Envira Gallery
    1.9.4.1

    Export All URLs
    4.1

    HREFLANG Tags Lite
    2.0.0

    Instagram Slider Wi…
    5.0

    Jetpack
    10.4

    MC4WP: Mailchimp fo…
    4.8.6

    Meks Smart Author W…
    1.1.3

    Monarch Plugin
    1.4.14

    oAuth Twitter Feed …
    2.3.0

    Penci Portfolio
    2.3

    Penci Recipe
    2.2

    Penci Review
    2.0

    Penci Shortcodes
    2.1

    Penci Soledad Demo …
    2.2

    Penci Slider
    1.1

    Redirection
    5.1.3

    Responsive Lightbox…
    2.3.3

    Simple Social Icons
    3.0.2

    Structured Content
    1.4.6

    TablePress
    1.14

    TAO Schedule Update
    1.15

    User Role Editor
    4.60.2

    Vafpress Post Forma…
    1.6

    Yoast SEO
    17.8

    WP Hide Post
    2.0.10

    WP Image Zoom
    1.49

    WP Missed Schedule
    2014.1231.2016.0

    WP-Polls
    2.75.6`

Viewing 10 replies - 1 through 10 (of 10 total)
  • Thread Starter ranflyer

    (@ranflyer)

    4 years, 5 months ago

    FYI: The problem is that it redirects into an infinite loop when logged in or attempting to log in.

    Plugin Support sergecleantalk

    (@sergecleantalk)

    4 years, 5 months ago

    Hello,

    We didn’t receive reports about such issues. Could you tell us what is the website name?

    Thread Starter ranflyer

    (@ranflyer)

    4 years, 5 months ago

    serge, thanks for asking and your interest. the website is here:
    https://pointmetotheplane.boardingarea.com/

    back story: this website and several others have been w/ Askimet for many years. with changes there we researched alternatives and chose you. all other websites moved over have performed wonderfully w/ CleanTalk … except for this one. as mentioned, when akismet is turned off and CT is activated, a problem pops up immediately in that it redirects into an infinite loop when logged in or attempting to log in. obviously that’s not made us popular with the blogger of that website so we’re trying to identify specifically why this one website is misbehaving with CT. appreciate any and all help/guidance/suggestions/remedies you might have. thank you.

    SergeM

    (@serge00)

    4 years, 5 months ago

    It’s hard to tell right away. Could you send us your webserver error log? It could be found in your hosting account.

    You can send the log either via email:
    support@cleantalk.org
    Or via a private ticket:
    https://cleantalk.org/my/support/open

    Thread Starter ranflyer

    (@ranflyer)

    4 years, 5 months ago

    abcolutely. attached. our tech guy says this: “Here are the logs but it doesn’t look like it contains anything pertaining to this problem. The issue is with a redirect and not a server error. The screenshot showing the redirect error/loop might be of more use…”

    log sending via email

    again—many thanks.

    SergeM

    (@serge00)

    4 years, 5 months ago

    Perhaps, there are some options enabled in the plugin Redirection that could be the culprit of the issue? Could you disable that plugin and see it it helps?

    I also suggest clearing your browser cookies before testing again, some cache plugins might behave strangely too.

    Thread Starter ranflyer

    (@ranflyer)

    4 years, 5 months ago

    tech replied with this: “FYI: I tried deactivating the Redirection plugin all together but the same redirect loop occurred with Clean Talk activated.”

    Thread Starter ranflyer

    (@ranflyer)

    4 years, 5 months ago

    as we add more blogs to the CleanTalk platform, we have another that has the same conflict/symptoms as the PointMe blog. this one is here:
    https://thetravelersclub.boardingarea.com/

    it redirects into an infinite loop when logged in or attempting to log in to the admin.

    Plugin Support sergecleantalk

    (@sergecleantalk)

    4 years, 5 months ago

    Hello,

    We need more details to find the reason. Please contact us by our private Ticket System:

    https://cleantalk.org/my/support/open

    Plugin Support sergecleantalk

    (@sergecleantalk)

    4 years, 5 months ago

    Hello,

    We’ve fixed the issue.

    You can use this fixed version:

    https://github.com/CleanTalk/wordpress-antispam/releases/download/fix-version/cleantalk-spam-protect.zip

    – Go to WordPress Administrator Panel —> Plugins.
    – Find the plugin “Anti-Spam by CleanTalk” —> Deactivate.
    – After the automatic page refreshing find the plugin again “Anti-Spam by CleanTalk” —> Delete. Confirm files deletion.
    – Download the plugin archive from the link.
    – Go to Plugins —> Add New —> Upload Plugin.
    – Choose the downloaded archive and press “Install Now”.

    Fixes will be included in the next stable release.

Viewing 10 replies - 1 through 10 (of 10 total)

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