Links don’t work on mobile

  • Resolved prague

    (@prague)


    3 years, 10 months ago

    Hi,

    I use links to my landing pages in my emails. They work just fine on desktop but when I try to open the same link on mobile, I get a 404.

    The landing pages are on my WP site.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Dani F. a11n

    (@danielinhou)

    3 years, 9 months ago

    Hi there @prague 👋🏽!

    Thank you for reaching out to MailPoet Support!

    They work just fine on desktop but when I try to open the same link on mobile, I get a 404.

    Mhh, that’s odd. Could you please provide the URL for one of those links as included seen in a desktop email client and also for a mobile email client?

    Looking forward to hearing back from you!

    Cheers

    Thread Starter prague

    (@prague)

    3 years, 9 months ago

    Hi @danielinhou

    Here is the link

    I have an email sequence and the emails contain links to my landing pages. And all of them work, except for this little puppy (but even this one works on desktop, just doesn’t work on mobile).

    (I tested it on iPhone 13)

    Thanks!

    Thread Starter prague

    (@prague)

    3 years, 9 months ago

    Now I tested it on android as well, doesn’t work either.

    I just realized the link I shared in my previous message is useless for you, I should probably send you the email, right?

    Plugin Author Bruna a11n

    (@bruberries)

    3 years, 9 months ago

    Hi @prague,

    In this case, can you please contact us through this form?

    Thank you!

    Thread Starter prague

    (@prague)

    3 years, 9 months ago

    I just did.

    Thank you @bruberries

    Plugin Support Dani F. a11n

    (@danielinhou)

    3 years, 9 months ago

    Hi again @prague ,

    I’m going to mark this as resolved and we’ll continue via email

    Thanks!

Viewing 6 replies - 1 through 6 (of 6 total)

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