Link to reset password not working

  • Resolved nettools

    (@nettools)


    7 years, 2 months ago

    From my account page ‘Lost your password?’ link – /lost-password/ return that page not found.

Viewing 3 replies - 1 through 3 (of 3 total)
  • mother.of.code

    (@imazed)

    The Mother of Code

    7 years, 2 months ago

    Hi @nettools! Can you please go to WooCommerce > Settings > Advanced > Account endpoints and see if the ‘lost password’ endpoint is different than ‘lost-password’? If you have a menu item that points to that endpoint, it needs to be changed to match the endpoint registered in your settings.

    Thread Starter nettools

    (@nettools)

    7 years, 2 months ago

    Hi mother.of.code. Thank You for reply. Yep the ‘Lost Password’ endpoint is lost-password.
    Previous I have page with slug ‘lost-password’, but I have deleted this page.
    I have changed Permalink Settings to plain, saved, restored to ‘Post name’ again and saved again.

    Now link to reset password from woocommerse my account page linked to basic WP reset form ‘/wp-login.php?action=lostpassword’.
    I want see Woocommerce lost password form not WP default form. This is possible?

    Plugin Support John Coy a11n

    (@johndcoy)

    Automattic Happiness Engineer

    7 years, 1 month ago

    Hi @nettools

    WooCommerce uses the My Account page to reset the password. You can overwrite this with the custom code as suggested here:

    https://stackoverflow.com/questions/29568813/woocommerce-lost-password-form-on-another-page

    You could work with a developer to customize a solution for your website. We recommend one of the services listed on this page who can assist with any custom development work.

    Hope that helps,

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Link to reset password not working’ is closed to new replies.