Hello PetraP!
I’m a bit confused here O.o
I was so sure that with your plugin, I can find anything that is included in my site (ecommerce site and looking to search for and find SKUs). Right now for some reason I can’t seem to do a search based on SKUs.
I am using WooCommerce.
Is this due to the fact that I unchecked the Search Every Custom Field (metadata) option?
Hope we can get this resolved 🙂
Regards,
Paul
Hey Paul,
you are correct! You need to check “Search Every Custom Field (metadata)” option. I know that there was a “No Results Found” problem when you had this option turned on – does this issue still persist?
Best,
Petra
Hey jmcasas,
I am not sure if you are still following this topic but just to let you know – we expect to release the updated version of the plugin in the following day(s) which will fix that “broken link” error.
Take care and have a nice day!
Hello,
Thanks for making WordPress better with your plugin. I have similiar problems like others (“No Results Found”)
Please check out the post below:
http://wordpress.org/support/topic/problems-after-update-to-wordpress-39?replies=2
It seems quite complicated (WPML plugin related as well).
I’d be very grateful for ideas, how to solve this inconvenience…
Maybe you could contact WPML crew (they are very helpful)? I can provide a link.
Hey Dariusz,
thanks for reaching out and for all the links – don’t worry, we appreciate your help 🙂
We’re sorry you’re having issues with our plugin and we’ll gladly help.
However, I suggest we move this discussion in another support topic as it seems to me it is not so related to previous issues already mentioned here, although the message you got is the same. Can you please create a new topic? Thanks
In the meanwhile we’ll test our plugin with WPML and check what’s going on. It would be also helpful, if you’d provide the version of your WordPress and WPML plugin.
Take care & have a nice holiday 🙂
Mateja
I wish you the same, all good 🙂
Thanks again 🙂
Yes, I’ll contact them and get back to you asap.
Best,
Mateja
Hello PetraP,
Yes I am still having this issue. Please help 🙂
Regards,
Paul
Hey Paul, hope you don’t mind me answering on Petra’s behalf, but we tested our plugin with the WooCommerce one (v2.1.7) and everything seems to work just fine.
Which got us wondering — are both of your plugins updated to it’s latest version? Maybe our plugin is interfering with some other plugin, which is causing you those problems? Is there a chance you could send us a list of your current plugins (the ones activated), so we could test it out on our end?
Let us know, we’re eager to help you out! Take care & have a nice day!
Best,
Silvo & Petra
Hey Silvo, Petra,
Everything seems to be searched fine 😉
Thanks for your support
Regards,
Paul
That’s great news! And thanks for getting back to us, we appreciate your feedback!
As always — if you have any questions or if you stumble upon any problems (let’s hope not though!), do not hesitate to let me know! I’ll gladly help!
Take care & have a nice day!
Best,
Silvo
