Hi @ejnterprises,
Thanks for contacting us!
After inserting an affiliate link, the Link Inserted Scanner should immediately search for the Cloaked URL slug in each of your posts and pages.
Please be aware that you can change the Title and Destination URL of your affiliate links from time to time but if the Cloaked URL slug is changed, it won’t be able to search the previous inserted link to your post anymore.
I also suggest clearing your cache if you have a cache plugin and see if it helps.
Best regards,
Thanks Ray.
I’ve already done that step and then went back to the plugin and clicked the scan button but nothing populates on any of the links. I’m sure that cloaked slugs are the same as what I entered in the plugin and not one has been recognized automatically or manually.
I just wasn’t sure if that was tied to the block conversion issue since that still hasn’t been resolved.
Hi @ejnterprises,
Thanks for getting back to me.
Would it be possible if you could send us a staging site where these issues persist so we can investigate it further?
Kindly send to us the details via our support form here: https://thirstyaffiliates.com/support/support-request-form and please address it to me so I can pick it up immediately.
Thanks for your patience and I’m looking forward to your response!
Just so you know, I don’t have a key so I made up that section, but in the description I said that it was you who told me to submit the form so hopefully you will get it.
Hello Ray…
I haven’t anything back from anyone about this issue yet it’s marked as resolved. It would be nice to know that the program works the way its advertised–or at least to know why I have trouble–before committing to the ongoing costs. And to not hear back from support either here or via the form you said to use is a bit disconcerting as well.
