Link Bilder does not create a shortcut

  • Resolved RalfEiberger

    (@ralfeiberger)


    7 years, 11 months ago

    Hi,
    i try using Add Amazon Associates Link Builder Shortcode, Select a Template “Price Link”, Market-Place and Traking ID are valid, search for a product and select it. That works all fine.
    At the end i click on “Add Shortcut” and right of the Button the Circle appears, spinning minutes and no shortcut is created.

    What goes wrong?
    Thanks Ralf

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Amazon Associates Link Builder

    (@amazonlinkbuilder)

    7 years, 11 months ago

    Dear @ralfeiberger,

    Please update to latest plugin version first and if that doesn’t solve the issue, please answer the following to help us to debug the issue:

    1. Browser version on which you are facing the issue.
    2. Does the issue occur on all browsers or only a specific browser?
    3. PHP version (You can use plugins like display PHP version that display your PHP version on the WordPress dashboard)
    4. WordPress version
    5. PHP error logs
    6. List of plugins installed on your system
    7. Operating System version(OS version).
    8. Browser console log error (if any) generated at the time of the error. Steps to get the console logs:

    • Open the Console window in Chrome using Ctrl + Shift + J (or Cmd + Opt + J on Mac) Follow this for reference.
    • Hit the Save button and check the console log errors

      • Send us the screenshot of console log as it is by sharing them using any 3rd party image sharing tool.

    Plugin Author Amazon Associates Link Builder

    (@amazonlinkbuilder)

    7 years, 9 months ago

    Dear @ralfeiberger,

    Since we didn’t get any response from you, we hope that your problem is resolved. Please feel free to reopen the thread with details asked in the last comment in case of the issue still persists

Viewing 2 replies - 1 through 2 (of 2 total)

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