License key has been disabled

  • Resolved speedcubingau

    (@speedcubingau)


    5 years, 5 months ago

    I recently trialled upgrading to WPForms but decided we didn’t need it and downgraded back to Lite. Now I am getting an error that the license key has been disabled – how do I fix it?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Jade

    (@jadeam)

    5 years, 5 months ago

    Hi @speedcubingau,

    Please go to your plugin’s page and active the WPForms Lite version.

    Kindly check this screenshot for reference.

    I hope this helps.

    Jade

    (@jadeam)

    5 years, 5 months ago

    Hi @speedcubingau,

    We haven’t heard back from you in about a week, so I’m going to go ahead and close this thread for now. But if you’d like us to assist further, please feel welcome to continue the conversation (please just see my post above).

    Thanks!

    Thread Starter speedcubingau

    (@speedcubingau)

    5 years, 5 months ago

    I am sorry Jade the original notification went to my Spam. Where exactly do I find this screen? I can’t find it

    Jade

    (@jadeam)

    5 years, 4 months ago

    Hello @speedcubingau,

    You be able able to find it in your WordPress Admin’s Plugin page. Please check here for more details.

    In case you still do not have the Lite version installed, please search it in the plugin list then install and activate it.

    I hope this helps.

Viewing 4 replies - 1 through 4 (of 4 total)

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