Legacy API

  • premax

    (@premax)


    1 day, 10 hours ago

    Hi, it seems that your plugin uses Legacy Google Places API and it stopped refreshing as of November 2026:

    Google rejected the last request with this key:
    Places API: You’re calling a legacy API, which is not enabled for your project. To get newer features and more functionality, switch to the Places API (New) or Routes API. Learn more: https://developers.google.com/maps/legacy#LegacyApiNotActivatedMapError
    Places API (New): Permission denied on the service.

    https://developers.google.com/maps/documentation/places/web-service/legacy/overview-legacy :

    “As of October 2026, Places API (Legacy) can no longer be enabled for new Google Cloud projects. Existing projects remain fully supported”

    Are you planning to migrate to the new API?

    Regards

    PP

    The page I need help with: [log in to see the link]

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  • Plugin Author Daniel K.

    (@richplugins)

    1 day, 3 hours ago

    Hi @premax,

    Thank you for your topic.

    The plugin already supports both APIs. With your key it calls the legacy Places API first and, when Google refuses it (if your API key doesn’t have legacy Places API enabled), sends the same request through Places API (New). Your message shows that both were refused, so Places API (New) is not enabled for your Google Cloud project, or the key’s API restrictions exclude it. You can enable “Places API (New)” under APIs & Services, allow it for the key, then open the plugin’s Places page and update the place.

    One thing to know: Places API (New) returns the 5 most relevant reviews and has no “newest” sorting, so the latest reviews may not be among them. If you would rather see the newest ones, remove the key in Settings → Google and update the place on the Places page. The plugin then fetches the reviews through our server, which gets both the newest and the most relevant ones. Without a key the reviews are not refreshed automatically, so update them on the Places page when you need to.

    However, if it won’t help, please send debug information from the page: Google Reviews / Settings / Advance tab. You need to click the ‘Copy Debug Information‘ button. Please paste the debug info here via the Pastebin service or send it directly to support[at]richplugins.com.

    Thanks!

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