Hello @ardaniela
We need more details about the issue you’re encountering, as it’s difficult to determine the problem without additional information. Could you specify where the problem occurs? Does it result in a fatal error? If so, where did you notice this error?
Beyond this, please provide a complete system report. You can obtain this report by following these steps:
- Go to WooCommerce > Status.
- Click on ‘Get system report’.
- Then, click ‘Copy for support’.
Once you have the report, please paste it into our PrivateBin and paste here the link to the paste. This will allow us to review your system’s state in detail and provide you with specific guidance on resolving the issue.
Kind regards,
Krystian
Thread Starter
Dani
(@ardaniela)
Hey @inpsydekrystian
this is the system report as you asked 👇
https://privatebin.syde.com/?93bc49390c929534#Bgc2VbTmSzcXTF8Ye7gSPLVwYZNCVWQYcLh9wuTgyDV6
I am still facing the same issue with version 2.7.1
Where do I see the problem?
When I click the product page. I only own one product on my website, so when I follow the product URL, I get fatal error screen
PS version 1.9.5 works properly
-
This reply was modified 1 year, 10 months ago by
Dani.
Plugin Support
Femi
(@femiyb)
Hello @ardaniela
Apologies for the delay.
Could you please confirm if this issue persists with version 2.8.0?
Regards,
Femi
Thread Starter
Dani
(@ardaniela)
Hi @femiyb
I didn’t try 2.8.0 version but 2.8.1 isn’t working. I still get same fatal error page
let me paste the system report here so you can check it plaese
https://privatebin.syde.com/?13a45de0f14971a3#7wzdYmnGB3ZVVWTTYhWw4eDhCgBFMYzvNyu3U3UZgQR
Now i should go back to 1.8.1 version
