Latest update killed menu editing

  • Resolved jeff501

    (@jeff501)


    2 years ago

    The last update has made it impossible to edit the menus with the plugin activated. We have to deactivate the plugin, make the changes, then reactivate.

    Site is latest version of WordPress, PHP 8.2.

Viewing 2 replies - 1 through 2 (of 2 total)
  • bedigital

    (@bedigital)

    2 years ago

    Hi, we have the same issue here. When adding menu item / editing menu, we get 403 admin-ajax.php error.

    We try to turn on/off all plugins and themes one by one. The result, Popup builder causes the error.

    PHP Version: 7.4.33
    MySQL Version: 5.5.5
    Webserver Info: Apache

    WordPress 6.5.3
    Popup Builder: 4.3.0

    Plugin Support Jawada

    (@jawada)

    2 years ago

    Hi @jeff501 and @bedigital

    We regret any inconvenience caused. An updated version has been released; kindly update your plugin to the latest version. The issue has been addressed in this version. Should the problem persist, please use our support page link (https://help.popup-builder.com/en/) to reach out to us directly. There, you’ll have the option to chat with us or send an email. If further information is needed to assist you with this matter, our team will be ready to promptly support you.

    Best Regards

Viewing 2 replies - 1 through 2 (of 2 total)

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  • 2 replies
  • 3 participants
  • Last reply from: Jawada
  • Last activity: 2 years ago
  • Status: resolved