• Resolved ajiaim

    (@ajiaim)


    It appears there’s a bug in your latest update which causes the footer on the checkout page to disappear.

    The line below is causing the issue which is used to get fields for any payment method used in the site.

    ?php $gateway->payment_fields(); ?>

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Contributor royho

    (@royho)

    Hello,

    I am not seeing this issue on my test site. Could you please link to your site?

    Thread Starter ajiaim

    (@ajiaim)

    You can see an example here http://bit.ly/stripe-bug once you put the products in the cart and move pass the cart stage.

    Here is an example of the previous version of the plugin on the live site that was working fine before the last update http://bit.ly/live-site

    Plugin Contributor royho

    (@royho)

    Can you please check your PHP error logs to see if anything there that relates to this and paste it here?

    Thread Starter ajiaim

    (@ajiaim)

    There doesn’t seem to be any error logs related to this.

    • This reply was modified 7 years, 7 months ago by ajiaim.
    Plugin Contributor royho

    (@royho)

    Did you try downgrading to version 4.1.10 on your dev and see if issue goes away?

    Thread Starter ajiaim

    (@ajiaim)

    Yes. Version 4.1.10 works fine.
    I have it activated now on the dev site and everything is fine.

    Plugin Contributor royho

    (@royho)

    Perhaps it is not compatible with your theme or a 3rd party plugin you’re using that relates to checkout?

    Thread Starter ajiaim

    (@ajiaim)

    Is it possible that the next version will be?
    I’ve been using the plugin for a few years now and haven’t had any issues until the latest update.

    Plugin Contributor royho

    (@royho)

    I am not sure as I was just asking a question. Do you know what it isn’t working with?

    Plugin Support Yuki K a11n.

    (@yukikatayama)

    Automattic Happiness Engineer

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 10 replies - 1 through 10 (of 10 total)

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