• Resolved mercurydan

    (@mercurydan)


    I have an issue with 3.2.5 so i rolled back to 3.2.3 and this seems to have fixed the issue. The issue i had was when placing an order the credit card payment was constantly turning over without going anywhere. From a customers perspective it looked like it was really slow to process the payment, but nothing happened.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Clayton R

    (@mrclayton)

    @mercurydan

    If you’re using a caching plugin make sure it’s not holding on to an old version of the wc-Braintree.js script.

    That sounds like the issue. If you have a staging site where this can be reproduced I’ll take a look.

    Kind regards,

    Plugin Author Clayton R

    (@mrclayton)

    Hi @mercurydan,

    I reviewed your site (previously mentioned in anther support topic) and I can see JS errors on the checkout page related to a cache.

    The plugin outputs a variable called wc_braintree_paypal_params and I can tell by looking at it that it’s a cached version of the variable from an older version of the plugin. When you upgrade the plugin, make sure you are always clearing any aggressive caching plugins that you utilize.

    Kind Regards,

    Plugin Author Clayton R

    (@mrclayton)

    Hi @mercurydan,

    Quick update regarding this issue. It appears that some plugins return true for the is_cart() function call, even if it’s the checkout page. That can cause the error that you observed in version 3.2.5.

    I will be releasing version 3.2.6 shortly which will remove the dependency on the is_cart() result so that other plugins can’t screw up how this plugin works.

    Thread Starter mercurydan

    (@mercurydan)

    Mr Clayton
    Thanks. The solution I found was to use 3.2.3 and turn off SG Optimizer which does my caching. However I think it was also when I went from Elementor, back to WordPress Editor (Gutenberg) that there may have been some corruption in the coding around the Shortcode for Woocommerce Checkout.
    Previously I think we discussed a problem with having the Cart and Checkout shortcode on the same page as a problem.

    Plugin Author Clayton R

    (@mrclayton)

    Version 3.2.6 released which prevents this issue.

    Thread Starter mercurydan

    (@mercurydan)

    My Clayton
    All good its working now with the latest update. Thanks for this.

    Plugin Author Clayton R

    (@mrclayton)

    No problem, thank you for bringing it to my attention.

Viewing 7 replies - 1 through 7 (of 7 total)

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