Hi, we are not experiencing the same problem, can you provide us more details (from diagnostic panel) or open a ticket on our site? http://www.thenewsletterplugin.com/support-ticket
Thread Starter
sucalm
(@sucalm)
thanks for your answer. I can but Im not a technician and I dont kknow where is the diagnostic panel or how can I open a ticket?
Thread Starter
sucalm
(@sucalm)
thanks but Im not a premium one.. and looking the video 4 I see that in this new version (downloaded yestarday) there is not diagnostic voice (the last version there it was).
In this new version there only:
dashboard
setting and more
list building
newsletters
subscribers
but i can see there is this advice:
The cron system seems not running correctly. See this page for more information.
what does it mean?
thank you
Share your blog link so I can check if the wp-cron.php can be called. Version 4 has no changes on the delivery engine. Have you setup a cron call like explained in the plugin documentation?
Thread Starter
sucalm
(@sucalm)
ciao Stefano, è già la seconda volta che ho dei problemi e voi, tu siete sempre presenti ad aiutarmi. Grazie mille davvero, non è da tutti i plug in!!! Alle ore 21.45 la newsletter è partita con tutte le mail. Spero che il problema sia risolto, non mi compare più neanche l’advice sul cron system. Aspettiamo la prossima newsletter e ti darò la conferma. Cosa intendi con Have you setup a cron call like explained in the plugin documentation? scusami ma non sono proprio un tecnico. comunque il link è http://www.audimente.it grazie mille ciao e complimenti per Newsletter
