last update crashed my site

  • Resolved mdw

    (@yamaryam)


    11 years, 2 months ago

    Internal Server Error

    The server encountered an internal error or misconfiguration and was unable to complete your request.

    Please contact the server administrator at webmaster@nameyour.domains to inform them of the time this error occurred, and the actions you performed just before this error.

    More information about this error may be available in the server error log.

    Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request.

    Warning: require_once(/home/nameyourd/public_html/wp-content/plugins/users-ultra/addons/photocategories/index.php): failed to open stream: No such file or directory in /home/nameyourd/public_html/wp-content/plugins/users-ultra/xoousers.php on line 57

    Fatal error: require_once(): Failed opening required ‘/home/nameyourd/public_html/wp-content/plugins/users-ultra/addons/photocategories/index.php’ (include_path=’.:/opt/alt/php54/usr/share/pear:/opt/alt/php54/usr/share/php’) in /home/nameyourd/public_html/wp-content/plugins/users-ultra/xoousers.php on line 57

    https://wordpress.org/plugins/users-ultra/

Viewing 5 replies - 1 through 5 (of 5 total)
  • Erne Delgrosi

    (@ernedelgrosi)

    11 years, 1 month ago

    I am using the last version. Everything works well.

    It looks like you did not upload all files.

    Make sure that the addonse folder has been uploaded.

    I hope that helps

    Plugin Contributor Plugins Area

    (@usersultra)

    11 years, 1 month ago

    Hello Marie,

    Thanks for your post.

    The error message is clear, it looks like this folder “/addons/photocategories/index.php” is not in your server.

    If you upload the plugin through ftp, please make sure you have uploaded that folder.

    Erne Delgrosi, thanks for helping Marie

    Please check it and let us know
    Cheers
    Adrian

    Thread Starter mdw

    (@yamaryam)

    11 years, 1 month ago

    I used the automatic update and the file was there. I moved the usersultra folder elsewhere, I repaired the database and removed-back the folder and now it is ok.

    Plugin Contributor Plugins Area

    (@usersultra)

    11 years, 1 month ago

    That’s great 😉

    Have a nice start of week
    Cheers,
    Adrian

    Thread Starter mdw

    (@yamaryam)

    11 years, 1 month ago

    thanks, you too!

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘last update crashed my site’ is closed to new replies.