Language switcher resets to default language

  • Resolved webartist00

    (@webartist00)


    9 months ago

    Dear development team,

    We’ve been happily using the TranslatePress plugin for a long time, and it has always worked perfectly.

    However, on this particular website, we’ve encountered an issue: whenever we switch languages, the site reverts back to the default language. Additionally, in the WooCommerce shop, the language switcher doesn’t respond at all.

    Could you please help us understand what’s causing this?
    Thank you very much for your assistance!

    Best regards,

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Anghel Emanuel

    (@anghelemanuel99)

    9 months ago

    Hello there,

    Thank you for reaching out to us!

    Since this looks a lot like a conflict with some other code, the first/next recommended step is the conflict test (ideally in a staging environment):

    ​​Briefly disable all other plugins and enable the default Twenty Twenty One theme. Please also disable all add-ons. If this fixes the problem, as it probably will, enable everything one by one, checking each time to see when the problem returns.

    Please let us know when you find the conflict so that we can take a look and see what we can do about it.

    Kind Regards,

    Plugin Support Anghel Emanuel

    (@anghelemanuel99)

    8 months, 2 weeks ago

    Hello there,

    Since 5 days have already passed without getting a reply from your side, I will consider this thread as solved and mark it as “Resolved”.

    If there’s anything else, please let me know!

    Kind Regards,

Viewing 2 replies - 1 through 2 (of 2 total)

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