Hi, I tried to setup Klarna, it shows on checkout but I have 2 issues :
1. It only shows “Payer le total” (pay total now) and not the installments like on your demo. What am I missing ?
2. When I click the place order button I’m redirect to klarna gateway and a order is created even if I don’t process the payment with Klarna. (with pending status).
The availability of different installment options is based on a combination of your customer’s billing country and your Stripe account registration country. Here is an overview from Stripe’s documentation site. https://docs.stripe.com/payments/klarna#payment-options
That is normal and part of the plugin design. A WooCommerce order is needed because you must associate the payment with something, and in this case it’s the WooCommerce order. Klarna is a redirect based payment method, meaning the customer leaves your site. The order is what ties their interaction with Klarna back to your site.
Thank you for the quick reply. 1. I’m in France so installment options should be available. In woocommerce and stripe the company address is set in France. The order amount is 115€ so in the range supported by klarna. Klarna is active in my stripe account and my domain is verified and authorized on stripe. Still only “pay in full” is displayed in my checkout. I’m using the new woocommerce checkout experience.
Stripe controls which installment options are available and that’s not something the plugin can control. Can you share a product page url to your site?
Klarna may display other payment options on their hosted payment page once the redirect takes place. The available plans are not something that the plugin controls.
