• Resolved Brisch

    (@brisch)


    Hi, I get flooded with spam mails and your keyword based restriction filter is not working (properly?).
    I am still getting spam-mails. Is there any chance to stop that? I am getting more than 10 per day.
    Thanks! @brisch

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support Rahul Das

    (@testerrahul)

    Hello there,

    We sincerely apologize for trouble. We have various levels of spam protections available in FluentForms such as reCaptcha, hCaptcha, CF Turnstrile, Akismet anti-spam feature, CleanTalk, Honeypot and so on. You can also check the blog for details: https://fluentforms.com/how-to-keep-your-online-forms-safe-from-spammers-and-bots/

    Please let me know if you still face the issue after taking further measures.

    Thank you

    Thread Starter Brisch

    (@brisch)

    Hi, this is not the topic if this support question.

    The topic is: your keyword based restriction filter is not working.

    Unluckily these are spam-mails from real persons. Honeypot is enabled, a captcha does not affect people. I used your form because of the keyword based restriction that is part of your plugin

    So when will it work? Thanks, @brisch

    Plugin Support Rahul Das

    (@testerrahul)

    Hello there,

    We sincerely apologize for misunderstanding your original question.

    After checking the issue, it appears to be a problem on our end. When multiple keywords containing non-English or special characters—for example, Вам and перевод—are added to the keyword restriction field, the validation may fail. However, English-language keywords do not appear to be affected.

    We have documented the issue and forwarded it to the appropriate development team. They will work on fixing it as soon as possible.

    Thank you for bringing this to our attention, and we apologize again for the inconvenience.

    Thread Starter Brisch

    (@brisch)

    Yes, this is the problem. Would it be possible to refer to the normal WordPress comment blacklist? With contact forms, referring to this blacklist, every language works.

    Blessings @brisch

    Plugin Support Chinmoy Biswas

    (@chinmoy709)

    Hello there,

    We apologize, but currently, referring to the normal WordPress comment blacklist with Fluent Forms is not available, as this functionality needs to be implemented.

    If you wish, we can certainly take this as a feature request and forward it to our development team for future consideration.

    Thank you

    Thread Starter Brisch

    (@brisch)

    OK, but then please make your blacklist work proper, thank you!

    Otherwise, I have to change that form to another plugin and can not recommend yours anymore in my WordPress Workshops.

    Plugin Support Rahul Das

    (@testerrahul)

    Hello there,

    Thanks for your patience. We want to clarify this clearly for the plugin support context:

    By default, FluentForms does not use WordPress’s built-in comment blacklist from Settings → Discussion for form spam filtering.
    That blacklist is a separate WordPress comment feature and is not connected to FluentForms keyword restriction automatically.

    FluentForms currently uses its own keyword-based restriction list, so if you want multilingual coverage, please add the spam terms in each language variant manually.

    However, we have taken note of it future implementation and will forward to the R&D team for further assessments.

    Thank you

Viewing 7 replies - 1 through 7 (of 7 total)

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