• Resolved kalebvanesa

    (@kalebvanesa)


    Before I hit the import button, does bringing in a starter site completely wipe out my current global color palette? I spent ages setting those up and wanna make sure. Really cool designs tbh, great job.

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  • Plugin Support BSF – Humayon Kabir

    (@humayonk)

    Hey @kalebvanesa!

    Great question — and totally understandable to want to protect those color settings you’ve worked hard on!

    Here’s the short answer: it depends on whether you’re importing a complete site or a single page.

    If you’re importing a single-page template — no worries at all! Importing a single-page template will not affect anything on your website. It simply creates a new page as a draft, so your existing customizer settings stay completely untouched.

    If you’re importing a complete site template: then yes, your customizer settings (including your global color palette) could be overwritten by the new template’s styles.

    The good news? Starter Templates has a built-in safety net for this! While importing a complete site, the plugin automatically creates a backup of your existing customizer settings, saved to /wp-content/uploads/astra-sites/json on your server. So even if things change, you’re not starting from scratch.

    To restore your original settings after importing, here’s what to do:

    1. Access that backup folder via FTP (e.g. FileZilla) and download the .JSON backup file (not the text file).

    2. Install and activate the Import / Export Customizer Settings plugin from WordPress.org.

    3. Once activated, you’ll find an “Import Settings” option in the Astra Settings General tab — just upload your backup file there, and your customizer settings will be restored.

    > Important note: This restore process works only with the Astra theme. Also, as a general best practice, we always recommend taking a full site backup before any major import.

    You can read more details here: [Starter Templates – Restore Customizer Backup]

    Hope that helps, and glad you’re enjoying the designs!

    Let us know if you have any other questions — we’re happy to help!

    With Regards
    Humayon

    Plugin Support BSF – Humayon Kabir

    (@humayonk)

    Hi @kalebvanesa

    It’s been some time since my last response, and we haven’t heard back from you. I’m assuming the issue has been resolved or that you’ve reached out elsewhere.

    I’m marking this thread as Resolved due to inactivity. If you need further assistance with this plugin, feel free to start a new thread, and we’ll be happy to help.

    With Regards
    Humayon

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