JSON Error

  • Resolved portermaker

    (@portermaker)


    5 years, 7 months ago

    JSON.parse: unexpected character at line 1 column 1 of the JSON data

    I have my template set to “Default”. This happens EVERY TIME. Data do get saved, but I can’t redirect the user to the next step of the process – uploading files.

    The page I need help with: [log in to see the link]

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  • Plugin Support sanjuacharya77

    (@sanjuacharya77)

    5 years, 7 months ago

    Hi @portermaker,

    The link of the form that you have attached on this thread is not of the User Registration. And usually, the JSON error takes place due to the conflict between the plugin.
    So Please deactivate all other plugins except User Registration and see if it works or not. If everything works fine then you can activate other plugins one after another and do test registrations at the same time. This will let you know the cause behind the error.

    Let me know if it helps or not and I will get back to you.

    Thanks and Regards!

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