at the moment I don´t use the JS Code in the Header….but Cookie banner is visible anyway?
Hi @golfball-uhu,
The banner can’t be displayed if the script isn’t present on the page. I suspect that you’ve added Cookiebot multiple times, perhaps once using the WordPress plugin or Google Tag Manager and once by adding it to the header.
This is known to cause errors, particularly if one implementation uses the automated blocking functionality and the other uses manual cookie blocking.
Please make sure that you only implement the Cookiebot script once (I suggest using the plugin).
In regards to the scans, you don’t need to have our banner on the page to be able to scan your website. Scans will happen as long as the domain is added in a Domain Group in the Cookiebot Manager.
Hi Richard,
I´m using the plugin “SOGO Add Script Header Footer” to add JS to my website….I added the Cookiebot JS to the first place in header (The following section is to be used for all pages in the site. ) and as I realized it is blocking all my content…I removed it…but Cookie banner is still visible….if you look into source text of website…there´s no JS active.
The JS CookieDeclaration was added into the html of my privacy policy site…like “cookiebot-settings-your scripts” recommended.
Best Regards
René
I did all the settings without active cache plugin (WP-Rocket)….cache plugin was activated after I made all the settings and realized the blocking of content.
No changes whatever in functions.php…..all I did was copy JS into SOGO Add Script Header Footer – plugin and removing it!
Hi
Please write us an email at support at cookiebot, or post a support request by going to our HelpCenter (support.cookiebot.com) We will then take a closer look at this as soon as possible.
Hi,
I changed in the meanwhile to another plugin…thx
