JS error

I am sorry but i am not a elementor one user. I dont even have any idea what elementor ONE means. I am using elementor free and got a message in the top of my admin area about the elementor menu which has been moved. I closed the message and now i get this js error. Anyway i will try and see how i get this in your support forum. Have a good day

@deepwaterpixel. I did not take any further action by contacting them. It happens in 3 websites using the elementor free plugin & wp 7.0 beta or wp 6.9.4. If if i setup a clean new wp website. It starts after closing a popup message about elementor one in the admin area. For now i adjust the file as mentioned before to get rid of the js error. I guess more users with this issue will start reporting this.

@deepwaterpixel if you have access to your sql database. In the meta data there is a variable called ‘elementor_introduction’ change its value from f.e.

a:1:{s:27:”ai-get-started-announcement”;b:1;}

to

a:2:{s:27:”ai-get-started-announcement”;b:1;s:27:”e-editor-one-notice-pointer”;b:1;}

Some how the s:27:”e-editor-one-notice-pointer”;b:1; is not added when you click away the message. This way you do not need to edit the file anymore on every elementor update.

Make sure to increase a1: to a2: or a5: to a6: and add s:27:”e-editor-one-notice-pointer”;b:1; at the end just before the last closing bracket }

F.e. change

a:5:{s:27:”ai-get-started-announcement”;b:1;s:7:”exit_to”;b:1;s:34:”ai_promotion_introduction_textarea”;b:1;s:20:”globals_introduction”;b:1;s:28:”yoast-introduction-editor-v2″;b:1;}

to

a:6:{s:27:”ai-get-started-announcement”;b:1;s:7:”exit_to”;b:1;s:34:”ai_promotion_introduction_textarea”;b:1;s:20:”globals_introduction”;b:1;s:28:”yoast-introduction-editor-v2″;b:1;s:27:”e-editor-one-notice-pointer”;b:1;}

@miloss84 I am sorry but after 5 weeks you reply to us to post the issue on github? Why close the issue in the first place by assuming that one is using elementor one or using the commercial version? (which is not the case). This happens often when replies here are given by you. Stating that people are using the commercial version of your product and closing the issue. I can not appreciate such. Let me confirm again: I do NOT use elementor PRO! I have this issue in a clean wp install with elementor free and clicking away a message about elementor one that pops up above the elementor settings in the admin area.

What is the use of the elementor support here on wordpress?

Note: I already fixed my issues by editing the database and get rid of the $pointer fatal js error. I applied the same fix already in many other websites for people asking how to fix this. So to me this has no priority anymore. Reporting the issue was to point out to elementor that there is a issue which others also will experience. It is up to you to pick it up and deal with it.

(re)Creating the issue has been described in the reporting here. I will refrain from reporting any future issues i run upon with the free plugin as i am very dissatisfied on how things are handled. here

Have a great day and thank you for the support.

@deepwaterpixel Thank you for your reply,

i wrote a small php code to fix the issue.

if ( is_user_logged_in() ){
    if ( current_user_can( 'manage_options' ) ) {
        $elementor_introduction = get_user_meta(get_current_user_id(), 'elementor_introduction', true);

        if ( is_array ( $elementor_introduction)) {
            if ( !isset($elementor_introduction['e-editor-one-notice-pointer'] ) ) {
                $elementor_introduction['e-editor-one-notice-pointer'] = true;
                 update_user_meta( get_current_user_id(), 'elementor_introduction', $elementor_introduction );
            } 
        } else {
            $elementor_introduction = array();
            $elementor_introduction['e-editor-one-notice-pointer'] = true;
            update_user_meta( get_current_user_id(), 'elementor_introduction', $elementor_introduction );
        }
    }
}

Make sure you are logged in and add the code above to the theme functions.php. Reload the admin area page or frontpage or the website . It sets the propper value in elementor_introduction variable in the wp user meta data and the error will go away. After refreshing the admin area just once or loading the frontpage the code in the functions.php can be removed.

You don’t need phpmyadmin and edit hardcoded the field in the database.

Note you need to do this per logged in user as the error popsup on a user base! So if another user logs in the error is back. You need to run the code for that user also. Or just leave the code in the functions.php for a while.

If you dont want to login as each user, login as a admin and run the script below. It will walk through all users and set the variable in elementor_introduction for the admin users and thus removing the js fatal message. After you reload the admin area or the front page just once the script has ran and you can remove the code snippet as all related usermeta are adjusted so the error stays away. Btw the error only appears on admin users.

if ( is_user_logged_in() ){
    if ( current_user_can( 'manage_options' ) ) {
        $users = get_users();
        foreach ( $users as $user ) {

            if ( user_can($user, 'manage_options') ) {
                $elementor_introduction = get_user_meta($user->ID, 'elementor_introduction', true);
                if ( is_array ( $elementor_introduction)) {
                    if ( !isset($elementor_introduction['e-editor-one-notice-pointer'] ) ) {
                        $elementor_introduction['e-editor-one-notice-pointer'] = true;
                         update_user_meta( $user->ID, 'elementor_introduction', $elementor_introduction );
                    } 
                } else {
                    $elementor_introduction = array();
                    $elementor_introduction['e-editor-one-notice-pointer'] = true;
                    update_user_meta( $user->ID, 'elementor_introduction', $elementor_introduction );
                }

            }   
        }
    }
}