Hi @dustinlichey,
Firstly, are you sure it is a jquery issue? What is the exact screen/error you are seeing ?
There has to be some event that triggered the series of events that you have observed. Did you update WordPress ? Since you are saying that the theme is highly customised, are you the only one making changes to this code?
Do you keep backups? If not it is always safe option to keep taking regular backups since this way you can roll back to a previous stable version.
In order to isolate the issue related to web hosting vs WordPress related, do you also face the same issue on localhost?
If you are seeing the same issue on localhost too, you could turn on WP_DEBUG and try finding hints of the issue there. To know more about the same read the following document:
https://codex.wordpress.org/Debugging_in_WordPress
Additionally, I would like to ask what makes you say that this is a jQuery related issue? What do you see in your browser?
You probably need some technical assistance from an experienced WordPress Developer.
You can start with using Google Chrome and using the Element Inspector – that will tell you where the problem is but then you’re going to need to know how to fix it:
(index):1660 Uncaught ReferenceError: TagCanvas is not defined
(anonymous function) @ (index):1660
i @ jquery.js?ver=1.12.4:2
fireWith @ jquery.js?ver=1.12.4:2
ready @ jquery.js?ver=1.12.4:2
K @ jquery.js?ver=1.12.4:2
This is from “3D WP Tag Cloud-S: JS Functions” – it is breaking the JS and may be causing bigger issues
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This reply was modified 9 years, 7 months ago by
SJW.
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This reply was modified 9 years, 7 months ago by
SJW.
Hi Shannon,
Thanks for your reply. I also checked this before posting. The plugin was updated two weeks ago, which supports the thesis that it actually might have caused the problem.
However, shouldn’t simply deactivating the plugin solve the problem in this case?
Yes it should.
Are you using any caching software on your site? WP Super Cache? W3 Total Cache? Cloud Flare?
Deactivate it and try viewing the site in Incognito mode (Google Chrome)
I am not using catching software, because it doesn’t go well with buddypress.
Anyhow, I found the error. I was wring and it was indeed in the footer. The get_footer() function was missing.
Thanks for your help Shannon.