[Joomla] CleanTalk blocking Avatar update

  • Resolved Apokh

    (@apokh)


    7 years, 11 months ago

    Hello,

    1st let me say I´m upset that I pay a service (for several websites), and now- as I need it my “ticket” is a mean forum post?!

    My problem: on one of my sites, which is driven with joomla, cleantakl blockes the upload of avatars by the users. Having Kunena with its forum as “heart” of the page this is really bad.
    – going to : forum->profile->avatar->upload avatar
    – submitting->a “CleanTalk Spamprotection” Websites opens whichis after 5 Seconds loading me back to my forum profile
    – disabling CleanTalk mended in having my avatar changed without issues

    Thx in advance

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • SergeM

    (@serge00)

    7 years, 11 months ago

    Hello.

    Thank you for your request.

    Please, copy-paste your question in our private Ticket System:
    https://cleantalk.org/my/support/open

    We will test the aforementioned forum component with our anti-spam and and contact you of the results.

    It may take 1-2 working days. Please, wait.

    Sorry for the inconveniences.

    Best regards.

Viewing 1 replies (of 1 total)

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