Job Missing in Dropbox

Hi,

I support a lot of websites with BackWPup and have updated Dropbox authentication (as per May update) and run the jobs all with no problem. I have one site that is set up the same way as all the others and have reauthenticated Dropbox and run the job and it shows that it ran with no errors (and has run every month) but when I check the Apps/InpsydeBackWPup/ folder it’s not there at all. No folder exists for this website/job (all my other website/jobs are there). Any advice? I’ve set up a new job and redid everything to see if that would fix it and it didn’t.

Here’s the working log:
[INFO] BackWPup 3.6.10; A project of Inpsyde GmbH
[INFO] WordPress 5.2.4 on https://fipa.bc.ca/wordpress/
[INFO] Log Level: Normal
[INFO] BackWPup job: FIPA Test
[INFO] Logfile is: backwpup_log_2a9b9e_2019-10-28_23-45-53.html
[INFO] Backup file is: 2019-10-28_23-45-53_HHSQZZQ302.zip
[28-Oct-2019 23:45:53] 1. Try to backup database …
[28-Oct-2019 23:45:53] Connected to database fipabcca_FIPA_WP on localhost
[28-Oct-2019 23:45:54] Added database dump “fipabcca_FIPA_WP.sql” with 37.64 MB to backup file list
[28-Oct-2019 23:45:54] Database backup done!
[28-Oct-2019 23:45:54] 1. Trying to make a list of folders to back up …
[28-Oct-2019 23:45:55] Added “wp-config.php” to backup file list
[28-Oct-2019 23:45:55] 730 folders to backup.
[28-Oct-2019 23:45:55] 1. Trying to create a WordPress export to XML file …
[28-Oct-2019 23:45:58] Check WP Export file …
[28-Oct-2019 23:45:58] WP Export file is a valid WXR file.
[28-Oct-2019 23:45:58] Added XML export “BC_Freedom_of_Information_and_Privacy_Association.wordpress.2019-10-28.xml” with 5.02 MB to backup file list.
[28-Oct-2019 23:45:59] 1. Trying to generate a file with installed plugin names …
[28-Oct-2019 23:45:59] Added plugin list file “BC-Freedom-of-Information-and-Privacy-Association.pluginlist.2019-10-28.txt” with 2.20 KB to backup file list.
[28-Oct-2019 23:45:59] 1. Trying to generate a manifest file …
[28-Oct-2019 23:45:59] Added manifest.json file with 3.42 KB to backup file list.
[28-Oct-2019 23:45:59] 1. Trying to create backup archive …
[28-Oct-2019 23:45:59] Compressing files as ZipArchive. Please be patient, this may take a moment.

// the site says it completed with no errors but I see the log doesn’t show completion.

The page I need help with: [log in to see the link]