Jetpack social share

Hi @lonewolf101 –

I’m sorry for the confusion here.

In order for Jetpack Social to work, Jetpack needs to be able to communicate with your site. We do this via your site’s xmlrpc.php and for that we use a WordPress.com account.

You can read more about this requirement here:

https://jetpack.com/support/why-the-wordpress-com-connection-is-important-for-jetpack/

Please go ahead and reinstall Jetpack to cycle the connection and register for a WordPress.com during the connection process.

For Jetpack to work, we need a working connection between your site and WordPress.com.

Would you please delete Jetpack and then reinstall it as a first step here? You can follow these steps to do that:

1. Start at Plugins → Installed Plugins.
2. If Jetpack is currently active, click Deactivate to disable it. Then click Delete to remove it from your site:
3. Go to Plugins  → Add New.
4. Search for “Jetpack – WP Security, Backup, Speed, & Growth”.
5. Click Install and then Activate.

When Jetpack is installed, click the green Set up Jetpack button to reconnect.

This handy guide explains that process in more detail:

https://jetpack.com/support/reconnecting-reinstalling-jetpack/#reinstalling-jetpack

You shouldn’t lose any settings or any of your stats or subscribers in doing so, as that info is stored in our system here.

Once that is done, you can follow these directions to connect your social networks to Jetpack:

https://jetpack.com/support/jetpack-social/connecting-to-social-networks/

Let us know how it goes.