Jetpack conflicted and comments disappeared

  • Resolved jiths

    (@jiths)


    5 years, 9 months ago

    Hi everyone,

    I am facing an issue with the comment section on my blog.

    In order to better the performance, I deactivated Jetpack comments since I am using wpDiscuz. But later when I checked I couldn’t see any comments! It disappeared.

    Then I went back and activated Jetpack comments again.But still I am not able to see the comments on the page now. Though the comment numbers are still showing.

    So I have deactivated wpDiscuz and checked. Then I can see all the comments, powered by Jetpack.

    When I activated wpDiscuz again, those comments have disappeared again. Now, when wpDiscuz is activated, no comments are showing, but the comment number is showing.

    So how to resolve this conflict and show comments using wpDiscuz?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support gVectors Support

    (@gvectorssupportmember)

    5 years, 9 months ago

    Hi @jiths,

    When I activated wpDiscuz again, those comments have disappeared again. Now, when wpDiscuz is activated, no comments are showing, but the comment number is showing.

    As we can see in the URL provided by you all comments are visible when wpDiscuz is active. See screenshot below: https://www.screencast.com/t/n3uHhaFQf

    Thread Starter jiths

    (@jiths)

    5 years, 9 months ago

    Thank you for replying.

    Since it was a time-sensitive issue as I was relaunching the blog, I had to find the issue. So after a bit of brainstorming I had figured out it was one of the script blocking plugin I had installed caused the issue. Once I removed the wpDiscuz keyword from it, the comments started showing. Glad I could sort it out in time. Thank you for looking into the matter though.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Jetpack conflicted and comments disappeared’ is closed to new replies.