Support » Theme: Singl » Jetpack Comments Crash Site on IOS 7.1.1 iPad

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  • Moderator Kathryn


    Automattic Happiness Engineer

    Hi Mark, I just left two test comments on your site using Safari, one on an iPhone 4s running iOS 7.1.1, and the other via the iOS simulator running 7.1. Both went through OK, and the browser didn’t crash either time.

    I spoke with the Jetpack support folks and they’d like to look at this issue more closely with you one-on-one, so could you please get in touch with them through the form here:


    That’s good news even though I still have the problem with singl but not with twenty fourteen for example. Tomorrow I’ll be able to try on another device at work. I submitted this forum topic at I believe it went through but there wasn’t a confirmation of message sent.
    Thanks a lot

    Did receive confirm Email 🙂
    “Your message is flying through cyberspace to us as you read this. We will get back to you as soon as we can”

    Hi Mark, I just wanted to confirm that I’ve received and replied to your message. We’ll get this figured out!

    Hi Ryan,
    Thanks. i appreciate it. I am looking into it more myself as well on another multisite install.

    Usually I thoroughly test out themes with the combinations of plugins that I need to use but in this case I skipped it being an automattic theme. I haven’t been able to test on a different ios system than my own yet.

    BTW Thank you guys not only for the gr8 themes but for the wp platform itself – Truly one of the wonders of the technological revolution! 🙂

    bermudastema, did you solve your crashing? I’m in the same situation 🙁 could you help me?

    thank you.

    Hi capitanz! Could you post your site URL here, so I can have a look?

    If you want it to remain private, you can also contact us here:

    Please make sure to include a link to this thread in your message!

Viewing 7 replies - 1 through 7 (of 7 total)
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