jetkit theme template kit importing issue

  • Resolved yamzahu

    (@yamzahu)


    3 years ago

    i am using averush theme i already add all requirments plugin and everything going well but i cant install one template kit only that is service and FAQ template kit . i am using averush theme template kit . how can i fix it i already increase php memory limit to 600

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Contributor Givi WP Royal Support

    (@ggedenidze1982)

    3 years ago

    Hi, Yamzahu

    First, thank you for choosing our theme and service.

    Please Navigate to Tools > Site Health > Info (tab) and click on the “Copy site info to clipboard” button, then send the information to our email: royalelementoraddons@gmail.com

    Also, navigate to Tools > Export – choose All Content and click on Download Export File and then send this file to our email – royalelementoraddons@gmail.com as well

    We will analyze your system and replicate the same case. This will help us to debug the issue much easier and provide a faster solution.

    P.S. please don’t forget to mention the support URL from wordpress.org

    Kind regards,

    Givi

Viewing 1 replies (of 1 total)

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