Jeg Kit Testimonials Not Working
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The Jeg Kit Testimonial Widget is not working
The page I need help with: [log in to see the link]
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Hello @agentmate4,
We apologize for any inconvenience caused. Do you have any plugins that manage optimization or caching? If so, you can try disabling those plugins or clearing the cache first to ensure that this issue is not a conflict with a plugin, cache, or feature.
If you have followed the steps above but there is no change, you can try regenerating CSS and Data in Elementor from the menu
Elementor -> Tools -> General -> Regenerate CSS & Data.We will await your further updates.
Thank You
Hey Fauzan,
Thanks for your response!
I disabled plugins, regenerated the CSS & Data and am still having the same issue…
Would love to hear your thoughts
Thanks!
Hello @agentmate4,
We apologize for the delay in our response. At the moment, we don’t have more clues regarding this issue. Could you please provide us with a list of the plugins you have installed and some information about your server system?
Thank You
No worries, thanks for the response!
Here’s a list of plugins (+ attached screenshot)
- Classic Editor
- Duplicate Page
- Elementor
- Elementor Pro (deactivated)
- Envato Elements
- Jeg Kit
- Litespeed Cache (deactivated)
- MetForm
- Unlimited Elements
What kind of server info do you need? I’ve attached 1 photo below – but let me know
Thanks!
Hello @agentmate4,
After further investigation, it appears that you have only provided one item (testimonial). Can you please check on that?
If possible, could you take a screenshot of your testimonial configuration? You can also provide the template by exporting it, so we can investigate this issue more thoroughly.
https://elementor.com/help/template-library/
We will be waiting for your next update.
Thank You
Thanks for the response, Fauzan

I have exported the template but not sure how to post it here…?
Thanks!
Hello @agentmate4,
We apologize for the delay in our response. To post a file, you can first upload the file to a cloud service like Google Drive or Dropbox. Then, copy the link to the file and share it here.
We will be waiting for your next update.
Thank You
Fauzan,
Are you available for hire? Let me know, thanks 🙂
Hello @agentmate4,
We apologize for the delay in our response. We have revisited your site, but it seems that the Testimonial widget is working fine.
Previously, we imported the template you provided, but we did not encounter any issues like you described. We have considered a few things that might be happening. If you do not set the “Slide to Show” option or provide a value that exceeds the number of items you have added, the Testimonial widget will shrink as shown in the image below. We recommend setting it to at least 1 and not exceeding the number of items.
If the issue persists, could you please confirm this?
Thank You
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