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[Resolved] JavaScript error in backend / Missing create e-mail button

  • Hello,

    I am currently using the free version with WordPress 3.8.1. I have come across two problems:

    1. after activating the sendpress plugin, the javascript-based interactions in the WP-backend don’t work anymore. The Firebug-console shows the following error:

    Error: Syntax error, unrecognized expression: ?page=sp-emails

    When I deactivate Sendpress and empty my browser cache, everything works again.

    2. the button for creating a new e-mail is missing. this occured after updating to Sendpress 0.9.9.4

    Thanks in advance for your help

    https://wordpress.org/plugins/sendpress/

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Josh Lyford

    @joshl

    Hi,

    Could provide this info: https://sendpress.com/support/knowledgebase/what-information-should-i-provide-in-a-support-ticket/

    You can remove your url if you like. We don’t need that info currently. Do you know what version of firefox you are using? I have not been able to recreate this on our test sites.

    Thanks,
    Josh

    Hi Josh,

    info is attached below. The Firefox version is 27.0.1, but it’s failing on Chrome or Opera as well.

    Dirk

    ### Begin System Info ###

    ## Please include this information when posting support requests ##

    Multi-site: No

    SP Version: 0.9.9.4
    WordPress Version: 3.8.1
    Sending Method: SendPress_Sender_Website
    SendPress Tables: Tables Installed

    PHP Version: 5.3.28
    MySQL Version: 5.5.31-log
    Web Server Info: Apache/2.2.26 (Unix)

    PHP Memory Limit: 256M
    PHP Post Max Size: 16M
    PHP Memory Used: 33.87 MByte

    WP Memory Limit: 40MB
    WP_DEBUG: Enabled

    UPLOAD_MAX_FILESIZE: 16MB
    POST_MAX_SIZE: 16MB
    DISPLAY ERRORS: On (1)
    FSOCKOPEN: Your server supports fsockopen.

    Platform: Windows
    Browser Name: Firefox
    Browser Version: 27.0
    User Agent String: Mozilla/5.0 (Windows NT 6.1; WOW
    64; rv:27.0) Gecko/20100101 Fire
    fox/27.0

    ACTIVE PLUGINS:

    AJAX Thumbnail Rebuild: 1.09
    Cachify: 2.1.4
    Download Manager: 2.5.99
    Limit Login Attempts: 1.7.1
    Meet My Team: 1.1.3
    Members: 0.2.4
    Password Protected: 1.7.1
    Remove Admin Bar: 1.0
    Remove Dashboard Access: 1.0
    SendPress Newsletters: 0.9.9.4
    Simple Lightbox: 2.2.2
    Theme My Login: 6.3.9
    WP User Frontend Pro: 2.1.9
    YOURLS Link Creator: 1.09

    CURRENT THEME:

    Real Estate Pro: 1.0.1

    ### End System Info ###

    Plugin Author Josh Lyford

    @joshl

    Hi xjebediahx,

    This sounds like a plugin conflict. Would you be able to deactivate the other plugins you have and see if the problem goes away. If you deactivate one at a time and find the one causing the problem i can look into getting a fix together for it.

    Josh

    Hello Josh,

    the problem seemed to be not your JavaScript, but the JS of the options framework plugin that was used in the theme.

    I edited two lines of code there and now it seems to work. And magically also the Create-Email-Button appeared 🙂

    Thanks so far.
    Dirk

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘[Resolved] JavaScript error in backend / Missing create e-mail button’ is closed to new replies.
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