Items not deleting from the plugin page

  • Resolved Brocksterrr

    (@brocksterrr)


    11 years, 5 months ago

    Hi

    I have removed several products from my shop in spreadshirt, but they are not being deleted on the plugin page. I tries rerunning the cache several times and it is not deleting.

    I a able to see changes when I add a product, or adjust a product name, its just that the items are not being removed.

    thanks,

    https://wordpress.org/plugins/wp-spreadplugin/

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Author Thimo Grauerholz

    (@pr3ss-play)

    11 years, 5 months ago

    Hi,

    right, this is a spreadshirt issue – could take up to 8 hours the api got refreshed in deleted products. Try “rebuild cache” in spreadplugin options tomorrow.

    Best,
    Thimo

    Thread Starter Brocksterrr

    (@brocksterrr)

    11 years, 5 months ago

    Ei, appreciate the quick reply.

    I will check back and rebuild the cache again in a few hours.

    Thanks!

    Thread Starter Brocksterrr

    (@brocksterrr)

    11 years, 5 months ago

    are you sure this is a spreadshirt issue?

    It has been over 24 hours since I first started having this issue.

    is there anything I can do?

    Plugin Author Thimo Grauerholz

    (@pr3ss-play)

    11 years, 5 months ago

    you could contact them via email and tell them, that your api is not refreshing after deleting an article.

    jakobpanter

    (@jakobpanter)

    11 years, 3 months ago

    First of all, thanks to you Thimo for building this nice and useful plugin!

    I have the same problem right now.
    Are there any news concerning the refreshing of the spreatshirt API?

    Thanks,
    Jake

    jakobpanter

    (@jakobpanter)

    11 years, 3 months ago

    -solved-

    coolplacestostay

    (@coolplacestostay)

    11 years, 1 month ago

    Hi there,

    we have the same problem in our shop. We have 20 active items listed in our spreadshirt backoffice at the moment. After rebuilding the WP-Spreadplugin cache we see that 20 items have been rebuilt – seems to be right. It seems like WP-Spreadplugin doesn’t delete those items that are no longer available via the API.

    @jakobpanter: how did you solve this issue?

    Thanks,
    Alex

    Plugin Author Thimo Grauerholz

    (@pr3ss-play)

    11 years, 1 month ago

    Hi Alex,

    the plugin reads only those which are available through the api. You’ve got two options

    1) Wait some hours and try rebuild cache again
    2) Contact spreadshirt support regarding api lists deleted items, after they respond to you, please rebuild cache again

    Best
    Thimo

    jakobpanter

    (@jakobpanter)

    11 years, 1 month ago

    Hey Alex,

    in my case I just had to wait. It took the API about 20 hours to refresh.
    Hope this helps you too.

    Jakob

    Plugin Author Thimo Grauerholz

    (@pr3ss-play)

    11 years, 1 month ago

    20 hours? thats terrible!

Viewing 10 replies - 1 through 10 (of 10 total)

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