• lveale

    (@lveale)


    Hi there

    I’m having an issue

    The main navigation works fine on desktop, but on Android mobiles if you expand a dropdown and then try to click one of the links below the dropdown, for example News, the link doesn’t work.

    I can’t see an obvious reason why this wouldn’t be working so any suggestions would be greatly appreciated.

    Thanks

    The page I need help with: [log in to see the link]

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  • Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    Hi,

    I couldn’t emulate the issue, however there are ‘mixed content’ warnings coming through to the error log in Chrome. This may well be an issue with your Anroid device, as it’s considered unsafe to load resources in HTTP when you’re using HTTPS. Some devices or browsers can literally just not load the page properly or let you interact with some of those resources (including links to HTTP resources).

    Can you check the console? Right click your browser (preferably chrome) and then select “Inspect” from the right-click dropdown. Then go to the “Console” tab: https://developers.google.com/web/tools/chrome-devtools/console/

    This may be a plugin or theme conflict. Please attempt to disable all plugins, and use one of the default (Twenty*) themes. If the problem goes away, enable them one by one to identify the source of your troubles.

    If you can install plugins, install “Health Check”: https://wordpress.org/plugins/health-check/ On the troubleshooting tab, you can click the button to disable all plugins and change the theme for you, while you’re still logged in, without affecting normal visitors to your site.

    This is to narrow down the problem. If it’s a theme or plugin problem, we’ll then be able to forward you to the right people.

Viewing 1 replies (of 1 total)

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