I would try the following:
– deactivate the plugins, and test adding the menu item and saving. If this works, then you can then reactivate the plugins one by one, testing adding a menu item and saving, until the issue happens again. This will pinpoint the plugin causing the issue.
– switch to a default theme, and test adding the menu item.
– resetting the plugins folder by FTP or the cPanel File Manager. Sometimes, an inactive plugin can still cause problems.
I hope this helps!
I did that and it worked!Thank you 😀