Hi @elementrealty ,
I’m sorry about that popup, but normally if you cancel it once, it should go away. Is that not the case for you, please?
Regards.
Nope, its there every single time I log in and it doesn’t matter how many times I click any option.
Hi @elementrealty ,
Thanks for the feedback and apparently, this is a cache issue or something like that on your site, since nobody else is experiencing like so.
But not to worry, please reach our technical team here (use live chat widget for faster support), we will remove it permanently for you:
ninjateam.org/support
Looking forward to seeing you.
Regards
All the cache was cleared
Hi @elementrealty ,
OK, you can reach the technical team as advised earlier to help figure it out and remove it for you forever.
Regards.
Hi @elementrealty ,
I just wanted to follow up with you about this, may I know if the popup has stopped re-appearing now, please?
Regards.
Hi @elementrealty,
Thanks for your patience, please click on “Already did” button to close it forever https://tppr.me/krTw1X, it will not display again.
Hope that helps.
Best regards,
Mia
Worked, now I need it to stop asking for a renewal as I already renewed it.
Hi @elementrealty ,
Glad to know you figured that out now.
Can you please send a screenshot showing what you mean about the “renewal” you mentioned?
Regards.
Never mind, it apparently fixed since yesterdays log in. Thanks
Hi @elementrealty ,
Glad to know, its all resolved now.
Please do not hesitate to reach us here again, if you need any support:
https://wordpress.org/support/plugin/filester/
If you don’t mind, we hope you can reconsider giving the plugin a full star now, since you are enjoying its core features 😉
Thanks in advance.
Regards.
