Issues with RevSlider

  • Resolved dciphered

    (@dciphered)


    3 years, 5 months ago

    Dear Support,

    I’ve recently seen an issue appear after upgrading to the latest LSCache version where RevSlider isn’t loading on the homepage. I’m using QUIC cloud (Enterprise) and have disabled any CSS/JS optimisations however no luck. The browser dev console isn’t reporting any errors so I’m not sure what’s happening.

    When I disable the LSCache plugin, revslider loads and all works as intended.

    If you’d like to check the page in question, please provide an email address that I can privately share the info with.

    Many thanks in advance.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support qtwrk

    (@qtwrk)

    3 years, 5 months ago

    Hi,

    Do you enable lazyload ?

    > disabled any CSS/JS optimisations

    could you please try reset to default setting and see how it goes ?

    Best regards,

    Plugin Support qtwrk

    (@qtwrk)

    3 years, 5 months ago

    Hi,

    I’m going to mark this topic “Resolved”, due to lack of activity.

    If you still need help, please feel free to re-open it.

    Best regards,

    Thread Starter dciphered

    (@dciphered)

    3 years, 5 months ago

    Hi @qtwrk,

    Apologies for the delay on this. I can confirm that no CSS or JS optimisations have been enabled and LazyLoad is also disabled.

    When I switch Debug mode on, RevSlider loads fine, once Debug mode is off, I see the same issue. I’ve reviewed all settings and the only feature enabled is the Cache.

    I also tried the reset to default settings and the same issue persists even with the default config.

    Thoughts?

    Many thanks in advance.

    Thread Starter dciphered

    (@dciphered)

    3 years, 5 months ago

    One side comment, I’ve also noticed that since 3.5.2, when attempting to click on the save button when within the ‘Page Optimisation’ section, it responds with a 403 error on the following php file:

    /admin.php?page=litespeed-page_optm

    Not sure if this is isolated or a broader issue.

Viewing 4 replies - 1 through 4 (of 4 total)
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