issues with plugin

  • Resolved yamseo

    (@yamseo)


    1 year, 8 months ago

    hi, i have purchased the bundle deal, installed the plugin, activated the license key.

    I downloaded also the stripe intargation payment, added everything with api.

    i created an event, when someone is trying to purchase a ticket, everything go smooth but after typing the credit card, it is stuck on “thinking mode”..

    one more question: i downloaded the pluging of guest booking, activated it, but when i try to purchase a ticket, i donr see this option to get the ticket as guest.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter yamseo

    (@yamseo)

    1 year, 8 months ago

    Hi, So i managed to fix this stripe issue, and made a test purchase, but then i fugured that there is another glitch, i didnt recieve the invoice by mail, even though i purchased the invoice plugin, activate it and its on. How can you help with it?

    eventprimesupport

    (@eventprimesupport)

    1 year, 8 months ago

    Thank you for bringing this to our attention.

    We understand that this issue might be due to some local environment conflict. We tried replicating the problem under various test conditions but found the functionality to be operational on our end. To further assist you, we recommend deactivating any additional plugins and retesting the system.

    If the issue persist please let us know. We are here to help.

    jonc0

    (@jonc0)

    1 year, 8 months ago

    Yamseo, can you please provide details on how you fixed the issue? Currently getting this issue as well.

Viewing 3 replies - 1 through 3 (of 3 total)

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