Issues in the Insert Media modal

  • Resolved inspired888

    (@inspired888)


    5 years, 5 months ago

    Hi there,
    Thanks for this excellent plug-in.

    I’ve encountered a number of issues.

    One is that most of the time I can’t use the Search tool when inserting media into a post. It’s not possible to select the search field, in order to type in a search term.

    Another is a display issue. See here:
    https://ibb.co/ws7hgf9

    Another is the quite often the folders I’ve set up vanish when in the Insert Media interface (whilst editing a post).

    This is occurring whilst using in Divi theme. I can’t say if that’s related, but that’s the scenario.

    Any suggestions?

    Not being able to search the library is the deal-breaker for me. Makes it too hard to find the right media. Having the folders go missing wouldn’t be so bad, if search were possible.

    Regards,

    Jonathan

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter inspired888

    (@inspired888)

    5 years, 5 months ago

    Turns out it was an issue with some custom CSS, in styles.css that was interfering with the insert media system.
    So I think I may have resolved it, and it has nothing to do with your plug-in. Just doing a few more checks.

    Thread Starter inspired888

    (@inspired888)

    5 years, 5 months ago

    Okay. Have confirmed, that was the issue. So odd.
    Closing this support request now.

    Plugin Contributor Matthias Günter

    (@mguenter)

    5 years, 5 months ago

    Hi again!

    I did not have a chance to answer, and you already found the problem yourself, thank you! 😀

    I will close this ticket. If you have any further questions, feel free to ask!

    Regards,
    Matthew 🙂

Viewing 3 replies - 1 through 3 (of 3 total)

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