Issues After Update

  • Resolved mellaf

    (@mellaf)


    8 years, 9 months ago

    I updated Redirection today, from an older version I’m not sure of. Any rule I edited or created today since the update is not working, but older ones I haven’t touched are ok. The new rules added are simple ones (no regex) that are just meant to point one page to another on the same domain. Rules created/edited today aren’t getting logged, while testing the older rules logs ok. Is this something that could be server related? If so, what do I ask my host to check?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author John Godley

    (@johnny5)

    8 years, 9 months ago

    Do you know approximately how old the previous version was? Are we talking a few versions back, or years?

    It’s hard to say what’s wrong without more information. If you can provide an actual example of a redirect that isn’t working that would be helpful. If you don’t want to post that publicly then you can email it to me (click on my name from your plugin page and submit via the contact form)

    Thread Starter mellaf

    (@mellaf)

    8 years, 9 months ago

    Thanks for the reply John. My old version was 2.5. Just to see, I uploaded my backup Redirection folder (but did not restore my database backup) and it doesn’t work, so the issue doesn’t seem to be the files. I also updated to to 2.6.6 today. I’m on WordPress 4.7.5.

    My host moved the website to a new server in February or so, and I’ve experienced some weird little issues since the move so my assumption is that it’s not a server that’s tailored to WordPress (yet), but I have created redirects since the move, so I figured I should start with plugin support before going to the server admin.

    I’ll email you sample links in a sec. Thank you.

    Plugin Author John Godley

    (@johnny5)

    8 years, 9 months ago

    To add to this, the problem turned out to be that the source URLs referred to files that still existed, and the server was sending the files before letting WordPress run.

    Deleting the files solved the problem.

Viewing 3 replies - 1 through 3 (of 3 total)

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