Issue with woocommerce orders

  • dacman

    (@dacman)


    5 years, 2 months ago

    HI there,
    I have a woocommerce enabled store and when I enable Gift card Pro new orders in the store are being recorded as completed. I have a staging site ready with test keys in stripe if required.

    David

    The page I need help with: [log in to see the link]

Viewing 12 replies - 1 through 12 (of 12 total)
  • Plugin Author Codemenschen

    (@codemenschen)

    5 years, 2 months ago

    Hi @dacman

    Thanks for bringing our attention here, We are already working on this issue will resolve it soon.

    Plugin Author Codemenschen

    (@codemenschen)

    5 years, 2 months ago

    Hi @dacman ,
    We resolved that issue to you, please check it.
    Let us know if you need any helps from our sides, please!

    Thread Starter dacman

    (@dacman)

    5 years, 2 months ago

    Please advise how I may implement the solution ie has the plugin been updated or do I have to do anything at my end.

    Plugin Author Codemenschen

    (@codemenschen)

    5 years, 2 months ago

    Hi @dacman ,
    The issue is resolved so you can update plugin.
    Let us know if you having any querries,please!
    Thank you

    vorlage

    (@vorlage)

    5 years, 2 months ago

    It would be great if you could also release this update to the Pro version. It would be nice if the people who paid for this plugin also received this fix.

    Thanks.
    Scott

    Plugin Author Codemenschen

    (@codemenschen)

    5 years, 2 months ago

    Hi @vorlage ,
    Thank you for your appreciation.
    We fixed that issue on pro plugin version, so you can update plugin and this issue will be automatically eliminated.

    Thread Starter dacman

    (@dacman)

    5 years, 2 months ago

    Hi there,

    In my downloads area for the pro plugin the version is 4.1.1 and on wordpress.org 4.1.2
    I downloaded the pro version and the problem remains so it is obviously the incorrect version in my download area.Is this update available on the Pro version?

    Dacman

    Plugin Author Codemenschen

    (@codemenschen)

    5 years, 2 months ago

    Hi @dacman ,
    Sorry for our incovenience,
    Please download and re-install plugin we updated, and fix the problem on version 4.1.2.
    If you having any problems, please contact us. We will check and solve it to you Asap.

    Thread Starter dacman

    (@dacman)

    5 years, 2 months ago

    Still having issues.

    Payent now showing error message. Please confirm that the 4.1.2 download from the wordpress repository is the one I should be downloading. THe 4.1.2 is not available in my codemenschen account.

    I am under extreme pressure from the site owner here……..

    Thread Starter dacman

    (@dacman)

    5 years, 2 months ago

    Downloaded the 4.1.2 version from my account dashboard.
    Deactivated and deleted plugin
    Tried to install pro version 4.1.2

    Unpacking the package…

    Installing the plugin…

    The package could not be installed. No valid plugins were found.

    Plugin installation failed.

    Go to Plugin Installer

    Plugin Author Codemenschen

    (@codemenschen)

    5 years, 2 months ago

    Hi @dacman ,
    Please re-login and download plugin. Next, you can unzip it, which has 1 folder for installing plugins and 1 folder of instructions. And install the plugins on that folder.
    Let us know if it’s still not working. We will check and resolve it,please.

    vorlage

    (@vorlage)

    4 years, 10 months ago

    I am still experiencing this same issue. With the Pro version 4.1.4 enabled, all my orders are marked as completed.

    The free version works fine.

Viewing 12 replies - 1 through 12 (of 12 total)

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