• Resolved nimonogi

    (@nimonogi)


    Great plugin. You will certainly get my 5-star and possible upgrade to premium version once this issue is sorted out

    I have created a coupon and restricted it to a specific product.
    Once I visit the coupon URL I’m getting the following error msg: “Sorry, this coupon is not applicable to selected products.”

    If I remove the product usage restriction, everything works fine.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Ray Abella

    (@supportray)

    Hi @nimonogi,

    Thanks for contacting us!

    If you plan on using URL Coupon feature, I’m afraid that restricting the coupon to a specific product won’t trigger the coupon unless the restricted product is already added in the cart when the URL is clicked.

    The behavior of the URL Coupon is that the system will check first the coupon requirements/conditions before applying the coupon so if there’s a restriction and the cart is empty, it won’t allow the coupon to be applied.

    If you could share the deal you want to create, I’d be happy to give you some suggestions.

    Best regards,

    Thread Starter nimonogi

    (@nimonogi)

    What I’m looking is to offering my newsletter subscriber with special offers on selected products.

    Ex. Sent an email with just one or multiple products and each product has a special percentage discount when bought from that email/link click.

    Ray Abella

    (@supportray)

    Hi @nimonogi,

    Thanks for your response!

    The best way to do so is by using our Add Products (premium feature) and URL Coupons.

    Our Add Products feature can automatically add your selected products with a specific quantity and the discount you want to apply.

    This works well with URL Coupons so when the link is clicked, the selected products with the discount from Add Products will be added to the customer’s cart.

    I hope this helps! Let me know if you have any further questions.

    Best regards,

    Thread Starter nimonogi

    (@nimonogi)

    This won’t work for us, as we are selling custom products and the visitor has to select several options and design the product before add to cart.

    Ray Abella

    (@supportray)

    Hi @nimonogi,

    Thanks for your response.

    For this requirement, we recommend using either the One-Click Apply Notification or Auto Apply Coupon instead of URL Coupon.

    Then you need to add the Cart Conditions to restrict the coupon to specific products/categories and apply the discount on the General settings.

    So when a customer has chosen the eligible products and added them to cart, One-Click Apply Notification or Auto-Apply Coupon will be triggered to allow them to use the coupon and get the discount.

    Kindly check this article for further reference: https://advancedcouponsplugin.com/knowledgebase/the-difference-between-one-click-apply-notifications-and-auto-apply-coupons/

    Best regards,

Viewing 5 replies - 1 through 5 (of 5 total)

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