Issue with Stripe extension

  • markwill

    (@markwill)


    10 years, 2 months ago

    This is actually a WooThemes issue, I believe, but it looks like their support is pretty slow and it’s a pretty pressing issue for me. So, if anyone here has seen this I’d really appreciate a response.

    I just installed the Stripe gateway for WooCommerce. I am using the default Storefront theme.

    When I try to place an order, the button for submitting the credit card details is off the bottom of the screen but the scroll bar is all the way to the bottom. So, I can’t scroll the page to get to the button required to submit the credit card. By the way, the CVC number is also off the bottom of the screen and unavailable for the same reason.

    I have a screenshot of this here: http://www.screencast.com/t/j4KHh5sgaN52

    To reiterate, see the Visa image at the botom right. That is as far down the page as I can scroll.

    This renders credit card transactions inoperable on my site unless I disable the Stripe gateway and fall back to PayPal.

    Any ideas on how I can fix this?

    Thank you.

    https://wordpress.org/plugins/woocommerce/

Viewing 1 replies (of 1 total)
  • Nicola Mustone

    (@nicolamustone)

    Automattic Happiness Engineer

    10 years, 2 months ago

    Hi!
    Can you please write your website URL? I’d like to check it on your site since I’m not able to reproduce the issue on my local setup.

    Also if you can post your ticket ID I’ll take a look there.

    Thanks!

Viewing 1 replies (of 1 total)

The topic ‘Issue with Stripe extension’ is closed to new replies.