• Resolved CloudedDottedMind

    (@cloudeddottedmind)


    Hi,

    I run a site with Social Login and since today I am seeing this message:
    “WooCommerce Social Login has detected a problem with your hosting configuration that prevents some customers from linking a social account. For Social Login to function as expected, please follow the guidelines here, as your host must fix your site’s caching rules to exclude wp_woocommerce_session* cookies from caching.”

    The message links to this to help resolve:
    https://docs.woocommerce.com/document/woocommerce-social-login/#caching-issue

    I have checked with the host and they said they don’t apply caching. Autoptimize is the only caching we use but I can’t see a way to add this exception.

    How can I add it?

    Thank you

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Optimizing Matters

    (@optimizingmatters)

    AO does not cache pages (or endpoints like /wc-api) I’m afraid cloudeddottedmind, so if the problem is with page caching then something else must be happening? are you behind cloudflare (or something similar) by any chance?

    Thread Starter CloudedDottedMind

    (@cloudeddottedmind)

    Thank you for the very quick reply – Cloudflare isn’t setup on this site (the only site I run where it is’t actually so that’s a little funny). I’m really confused as to what could cause this.

    • This reply was modified 7 years, 11 months ago by CloudedDottedMind. Reason: I forgot to mark resolved as it seems this is not linked to the plugin
    Plugin Author Optimizing Matters

    (@optimizingmatters)

    Well, if you can share your site’s URL I can have a quick look to see if anything strikes me as off?

    Thread Starter CloudedDottedMind

    (@cloudeddottedmind)

    Hi again

    Thank you I appreciate it – the url is circlebloom.com

    Plugin Author Optimizing Matters

    (@optimizingmatters)

    well, there is most certainly page caching going one somewhere, see the highlighted x-lw-cache:hit HTTP response header in below screenshot;

    where is your site hosted?

Viewing 5 replies - 1 through 5 (of 5 total)

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